Privacy Policy
Effective Date: Apr 7, 2025
At Subcontain, we are committed to protecting your privacy and ensuring compliance with applicable laws and regulations. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our Services.
1. Information We Collect
We collect the following types of personal information:
Personal Information: Name, email address, phone number, billing and shipping addresses, and payment information provided during product purchase and service requests.
Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and browsing behavior.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your product orders and service requests.
Communication: To send order confirmations, service reminders, promotional offers, and other relevant communications.
Improvement of Services: To analyze usage data to improve our website and Services.
Legal Compliance: To comply with legal obligations and resolve disputes.
3. SMS Marketing and Consent
By providing your phone number and opting in to receive SMS communications, you consent to receive promotional messages, service reminders, and updates from Subcontain. Message frequency may vary, and standard message and data rates may apply.
Opt-Out: You can opt-out at any time by replying "STOP" to any SMS message or following the instructions provided.
No Purchase Necessary: Consent to receive SMS messages is not a condition of purchase.
We may use third-party SMS providers to send messages on our behalf.
4. Email Communications and Lead Collection
By providing your email address, you consent to receive marketing communications, service updates, and promotional offers from Subcontain. You can unsubscribe from our emails at any time by clicking the unsubscribe link in any email or contacting us directly.
Data Collection: We collect personal information, including email addresses and phone numbers, to process orders, provide services, and send relevant communications.
Data Sharing: We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and delivery partners. These third parties are obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information. We encourage you to take appropriate measures to protect your personal information, such as using strong passwords and ensuring that your devices are secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data. In the U.S., under certain laws such as the California Consumer Privacy Act (CCPA), you may have the right to:
Request Access: To request access to the personal data we have collected about you.
Request Deletion: To request the deletion of your personal data, subject to certain exceptions.
Opt-Out: To opt out of receiving marketing communications (email or SMS) from us at any time.
To exercise any of these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and for analytical purposes. These technologies allow us to track user behavior, preferences, and site performance.
Cookies: Small text files that are placed on your device to remember preferences or actions over time.
Opting-Out: You can control the use of cookies through your browser settings, but please note that some features of our website may not function properly without cookies.
8. Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with an updated effective date.
Effective Date of Last Revision: April 7, 2025
Revised: April 7, 2025
11. Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
Email: [email protected]
Phone: 888-870-4018
Website: www.subcontain.com
